Yale New Haven Hospital (YNHH) is a leading healthcare provider in the United States, known for its exceptional patient care, cutting-edge medical technology, and comprehensive range of services. Located in New Haven, Connecticut, YNHH is a major teaching hospital and the primary teaching affiliate of Yale School of Medicine. With its large campus and numerous buildings, navigating the hospital can be overwhelming, especially for first-time visitors. However, YNHH has implemented various measures to make it easier for patients, visitors, and staff to find their way around the hospital.
Wayfinding and Navigation
YNHH has developed a user-friendly wayfinding system to help individuals navigate the hospital’s campus. The system includes clear signage, digital directories, and a mobile app that provides turn-by-turn directions to various locations within the hospital. The signs are designed to be easy to read and understand, with large print and simple language. The digital directories are located throughout the hospital and provide information on department locations, phone numbers, and hours of operation.
Mobile App
The YNHH mobile app is a valuable tool for navigating the hospital. The app is available for both iOS and Android devices and can be downloaded from the App Store or Google Play. Once installed, the app provides users with a range of features, including:
- Interactive maps of the hospital campus
- Turn-by-turn directions to various locations within the hospital
- Information on department locations, phone numbers, and hours of operation
- Real-time updates on hospital events and closures
- Access to patient medical records and test results
The app is designed to be intuitive and easy to use, with a simple and intuitive interface. Users can search for specific locations or departments, and the app will provide them with step-by-step directions to get there.
Signage and Directories
YNHH has implemented a comprehensive signage system throughout the hospital. The signs are designed to be clear and easy to read, with large print and simple language. The signs provide information on department locations, phone numbers, and hours of operation, as well as directions to various locations within the hospital.
| Location | Sign Type | Information Provided |
|---|---|---|
| Main Entrance | Digital Directory | Department locations, phone numbers, and hours of operation |
| Department Locations | Wall Signs | Department name, location, and phone number |
| Corridors | Directional Signs | Directions to various locations within the hospital |
Patient and Visitor Services
YNHH offers a range of services to support patients and visitors, including:
- Volunteer escorts to assist with navigation
- Wheelchair and stroller services
- Language interpretation services
- ATM and vending machine locations
- Food and beverage options, including cafes and restaurants
These services are designed to make the hospital experience as comfortable and convenient as possible for patients and visitors. The volunteer escorts, for example, can provide assistance with navigation, answer questions, and provide information on hospital services and amenities.
Accessibility Features
YNHH is committed to providing equal access to all patients, visitors, and staff. The hospital has implemented a range of accessibility features, including:
- Wheelchair-accessible entrances and corridors
- Elevators with braille and audio signals
- Accessible restrooms and parking
- Sign language interpretation services
These features are designed to ensure that all individuals can navigate the hospital safely and easily, regardless of their abilities or disabilities.
How do I get to the hospital’s main entrance?
+The hospital’s main entrance is located at 789 Howard Avenue, New Haven, CT 06519. You can get to the main entrance by taking the elevator from the parking garage or by walking from the surrounding streets.
What services are available to support patients and visitors with disabilities?
+YNHH offers a range of services to support patients and visitors with disabilities, including wheelchair and stroller services, language interpretation services, and sign language interpretation services. The hospital also has accessible restrooms, parking, and entrances.
How do I find my way around the hospital?
+YNHH has implemented a comprehensive wayfinding system, including clear signage, digital directories, and a mobile app. You can also ask for assistance from volunteer escorts or hospital staff.
