Mount Auburn Hospital's MyChart is a secure online portal that allows patients to access their medical records, communicate with their healthcare providers, and manage their care from anywhere. To make the most out of this convenient tool, we have compiled a list of 10 tips to help you navigate and utilize MyChart with ease.
Introduction to MyChart
MyChart is an electronic health record system that enables patients to take an active role in their healthcare. With MyChart, you can view your test results, medication lists, and appointment schedules, as well as send messages to your healthcare providers and request prescription refills. To get started, simply visit the Mount Auburn Hospital website and click on the MyChart link to login or sign up for an account.
Tip 1: Ensure Accurate Account Information
To avoid any issues with accessing your MyChart account, make sure your email address and password are up-to-date and accurate. You can update your account information by logging in to your MyChart account and clicking on the “Settings” tab. It’s also a good idea to enable two-factor authentication to add an extra layer of security to your account.
Tip 2: Familiarize Yourself with the Dashboard
Once you log in to your MyChart account, you’ll see a dashboard that provides an overview of your medical information. Take some time to explore the different sections, such as Appointments, Test Results, and Medications. This will help you understand where to find the information you need and how to navigate the system.
| MyChart Section | Description |
|---|---|
| Appointments | View upcoming appointments and schedule new ones |
| Test Results | Access lab results, radiology reports, and other medical tests |
| Medications | View medication lists, request refills, and access medication instructions |
Tip 3: Communicate with Your Healthcare Providers
MyChart allows you to send secure messages to your healthcare providers, which can be a convenient way to ask questions, request advice, or discuss your care. To send a message, simply click on the “Messages” tab and select the provider you want to contact. Be sure to include relevant medical information and clearly state your question or concern to ensure a prompt and accurate response.
Tip 4: Manage Your Appointments
With MyChart, you can view upcoming appointments, schedule new ones, and even cancel or reschedule existing appointments. To manage your appointments, click on the “Appointments” tab and select the appointment you want to modify. Be sure to provide adequate notice when canceling or rescheduling to avoid any potential fees or penalties.
Tip 5: Track Your Medications
MyChart allows you to view your medication lists, request refills, and access medication instructions. To track your medications, click on the “Medications” tab and select the medication you want to view. Be sure to update your medication list whenever you start or stop taking a new medication to ensure your healthcare providers have accurate information.
Tip 6: Access Test Results
MyChart provides secure access to your test results, including lab reports and radiology images. To access your test results, click on the “Test Results” tab and select the test you want to view. Be sure to discuss any abnormal results with your healthcare provider to understand the implications and recommended next steps.
Tip 7: Use MyChart on Your Mobile Device
MyChart is available on your mobile device, allowing you to access your medical information on-the-go. To download the MyChart app, visit the App Store or Google Play and search for “MyChart”. Be sure to enable push notifications to receive important alerts and reminders about your care.
Tip 8: Share Your Medical Information
MyChart allows you to share your medical information with family members, caregivers, or other healthcare providers. To share your information, click on the “Settings” tab and select “Share My Record”. Be sure to carefully review the sharing agreement and understand the potential risks and benefits of sharing your medical information.
Tip 9: Stay Informed with MyChart Notifications
MyChart provides notifications to keep you informed about your care, including appointment reminders, test results, and medication instructions. To manage your notifications, click on the “Settings” tab and select “Notifications”. Be sure to customize your notification preferences to ensure you receive the information you need in a timely and convenient manner.
Tip 10: Get Help When You Need It
If you have questions or need help using MyChart, don’t hesitate to reach out to the Mount Auburn Hospital support team. You can contact them by phone, email, or through the MyChart messaging system. Be sure to have your account information ready to ensure prompt and efficient assistance.
What if I forget my MyChart password?
+If you forget your MyChart password, you can click on the “Forgot Password” link on the login page and follow the prompts to reset your password. You can also contact the Mount Auburn Hospital support team for assistance.
Can I access MyChart on my mobile device?
+Yes, MyChart is available on your mobile device. You can download the MyChart app from the App Store or Google Play and access your medical information on-the-go.
How do I share my medical information with my family members?
+To share your medical information with family members, click on the “Settings” tab and select “Share My Record”. You can then enter the email address of the person you want to share your information with and customize the sharing agreement.
